Lowest Prices! FREE Shipping + FREE Exchanges + 60 DAY Guarantee
Call Us Mon-Fri 9-5 ET1.800.323.2062
Contact Us

We always offer our customers the highest level of pre- and post-sales support from trained representatives to help you resolve any issues.

You can contact a Shoes on the Web customer service representative Monday through Friday from 9:00 AM to 5:30 PM EDT.

Contact Information

Shoes on the Web
411 Vine Street
Philadelphia, PA 19106
Toll Free Telephone: (800) 323-2062
Philadelphia Local: (215) 925-2062
Fax: (215) 925-4030

Email Us Anytime: info@shoesontheweb.com

For reference some common answers can be found here:
60-day money back guarantee Return Policy.
Privacy Policy.
Shipping Policy.

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  •   Lowest prices

    We constantly compare and adjust our prices so we can give YOU some of the lowest prices online.

  •   free shipping

    We offer Free GROUND Shipping on all orders in the continental US.

  •   free Exchanges

    Enjoy worry free ordering with Free Exchanges on all orders in the continental US.

  •   60 Day Guarantee

    All orders are backed by our 60-Day unconditional satisfaction money back guarantee.

"I am very pleased with my purchase of the Vans shoes from this catalog. Everything was great. They arrived just in time for my son's birthday and he was very excited over the quality of his gift. Yes, we will shop from this catalog again. Thank you" Shop.com Buyer  
"its better to have a flow to the steps" Shopper Approved  
"I had a great experience with Shoes on the Web. I will use the again. " Anonymous  
Shoes On The Web - Discount Shoes Online

When shopping for discount shoes online the last things you need to worry about are online security and your privacy. Our site always meets the highest security and encryption security standards to keep your identity safe. You can look at the bottom right for the "SiteLock" Secure badge which will show "Passed" with today’s date.

At Shoe On The Web we proudly offer Free Domestic Ground Shipping on shoes to you (it has been our standard policy for years). Having been in business online since 1998 and we have gotten lots of fabulous reviews. These reviews are all from certified shopper who purchased and used the footwear from us.

Shoes On The Web is a special online shoe outlet with both the latest styles and closeout models from all the name brands you love. We also constantly compare and adjust our prices so that they are lower than our competition, plus you always get free shipping on shoes to you. Throw in outstanding commitment to customer service, and all of that translates to a shoe shopping experience that is second to none.