If you are not totally satisfied with your new shoes, simply return them to us within 60 days of the shipping date for an exchange, refund or credit (Shoes must not be worn). When you inspect your new shoes, please try them on inside for a brief time to discover if there are any fit problems.

If you have any questions, please call us Monday thru Friday 9:00AM to 5:00PM EDT at 1-800-323-2062 or email us at info@shoesontheweb.com

Please send all returns to:

Shoes on the Web
411 Vine Street
Philadelphia, PA 19106